Our Service

If you are looking for a distributor, please read this section and visit Trade Partners for more information.

Our team is dedicated to servicing your needs, from the telesales support staff, available from 9.30am to 6pm, to the account manager appointed to you who will make regular visits to constantly re-evaluate the service we provide.

Our Customers :~

We currently have over 800 active accounts, composed of a variety of customers encompassing small independent grocers, garden centres, gift shops, delicatessens and department store food halls.  All of our customers benefit from our superior service tailored to their individual needs.

We offer :~

• A split case facility for certain products

• Single item prices on a limited number of products (please contact either Arleen or Stephen for further details)

• Product sourcing

• Computerised stock control

• Monthly offers and discount structure

Premises and Delivery :~

• Situated in Central Glasgow, comprising warehouse floor area of 30,000 sq. feet and office suites of 2,400 sq. feet.
• Total pallet racking serviced by fork lift trucks
• Separate loading and dispatch bays
• Customer collection by appointment
• Delivery via our own fleet of vehicles and personnel - see delivery times for more information (this excludes more remote locations and the Islands, for which we may use a courier service)
• Minimum delivery amount is £50 to anywhere within the Central Belt and £100 elsewhere (Excluding the Islands - for minimum, please contact our sales team)

The only Munro that's still growing....

From 1993, J W Munro has expanded by 400%.  With our management and expertise in sourcing, buying, marketing, training and product knowledge we confidently predict further consolidation.

Should you require any further information please contact us and we will respond expediently to your query.